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Query: Global Card Systems
Position: Global Card Systems
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  • Senior Vice President, End User Computing, Enterprise Mobile Apps at Bank of America
  • Global Information Security, Director Mobile Security Advisor at Aetna
  • Senior Vice President, Global Information Security, Innovation & Architecture, Mobile Security at Bank of America
  • Senior Vice President, Mobile Technology - Consumer Banking Tech & Ops at Bank of America
  • Senior Vice President, Technology Innovation Portfolio - Mobile Innovation at Bank of America
  • Senior Vice President, E2E Domain Technology Generalist for Card Services at Bank of America
  • Senior Vice President, Strategic Planning & Tech Architecture, Mobile and Wireless at Bank of America
  • Vice President, Strategic Technology Group, Enterprise Architecture at Bank of America
Enterprise Architecture, Technical Architecture, IT Service Management, Strategic Planning, Risk Management, Vendor Management, Mobile Applications, Process Improvement, Banking, IT Strategy, Project Portfolio Management, Mobile Technology, Mobile Payments, Emerging Technologies, Security
Spanish, English, Flash, Adobe Creative Suite, PowerPoint, SEO, Online Marketing, Wordpress, Public Speaking, Premiere, Dreamweaver, After Effects, Copywriting, E-commerce, Web Design, Illustrator, InDesign
Leadership, Vendor Management, Software Development, CRM, SDLC, IT Strategy, Enterprise Software, Enterprise Architecture, Program Management, SEO, SEM, B2C, Disaster Recovery, IT Management, E-commerce
Strategy, Telecom Cost Reduction, Leadership, Management Consulting, Management, IT Strategy, Business Transformation, Consulting, Governance, Business Strategy, Mergers & Acquisitions, Vendor Management, Business Process Management, Outsourcing, Telecommunications
Active Directory, Networking, Technical Support, Network Administration, IP Cameras, Troubleshooting, Help Desk Support, Desktop Computers, Remote Desktop, Printers, IP, Management, Plumbing, Home Remodeling, Home Maintenance, Construction
EMV, Digital Identity, Change Management, Mobile Payments, Payments, Cards, Debit Cards, Transaction Processing, Credit Cards, Mobile Commerce, Online Payments, Electronic Payments, Acquiring, Payment Systems, NFC
  • Managing Director, Chief Information Officer at FGIC
  • Manager, IT Strategy; Financial Guaranty Insurance Company at GE Capital
  • Program Manager, Oracle eProcurement at GE Capital
  • Team Leader; GE Corporate Oracle HR Implementation Team at General Electric
  • Project Leader, Card Services Program Office at GE Capital
Vendor Management, Portfolio Management, Change Management, Risk Management, Process Improvement, Program Management, Strategic Planning, Project Management, Software Project Management, Strategy, Outsourcing, Six Sigma, Business Process Improvement, Business Intelligence, Business Analysis
Bilingual: English (native) & Korean (near-native), SDL Trados, Blackboard, ESL, Translation, Technical Translation, Manuals, Proofreading, Interpreting, Editing, E-learning Implementation, English, E-learning Modules, Teaching, Language Services
  • Director, Head of Global Internet Product Development at Citi
  • SVP, Head of Internet Product Development (Global) & Delivery (APAC & EMEA) at Citi
  • SVP, Head of Internet Product Development (International), Global Consumer Technology at Citi
  • VP, Head of Internet Card Systems, International Technology Organization at Citi
  • AVP, Application Manager of Internet Card Systems, International Card Centre at Citi
IT Strategy, Web Applications, SDLC, Risk Management, Vendor Management, Architectures, SOA, Program Management, Process Improvement, Internet Banking, Software Development, Leadership, Spring, Resource Management, IT Management
Project Management, Maintenance Engineering, Engineering, Product Management, Team Management, Requirements Analysis, Operations Management, Manufacturing, Business Strategy, Business Analysis, Product Development, New Business Development, Process Improvement, Key Account Management, Negotiation
Punjabi, Software Installation, Personal Security, Call Centers, Access Control, Security, CCTV, Alarm Systems, Fire Alarm, Surveillance
  • Facilities Manager - Global Workplace Solutions at CBRE
  • Facilities Coordinator - Integrated Facilities Management at JLL
  • Customer Provisioning - Customer Support (Temp. Position) - Centennial Legacy at AT&T
  • Service Coordinator at Trane
  • Service Coordinator (Temp. Position) at Philips
English, Spanish, Customer satisfaction, Customer service, Computer literate, Logistics, Teamwork, Data Entry, Microsoft Office, Manufacturing, Supervisory Skills, Customer Service, Project Management, System Administration, Customer Satisfaction, Management, Human Resources
English, Kannada, Tamil, Telugu, Hindi, Sales, Resellers, Leadership, Income Statement, Solution Selling, Partner Management, Channel, Managed Services, Channel Partners, Go-to-market Strategy, Enterprise Software, Cloud Computing, Pre-sales, Business Alliances, Storage
Manual Testing, Test Automation, Quality Center, Agile Methodologies, XML, Software Quality Assurance, Programming, Visual Basic, VBScript, JavaScript, Selenium Testing, QTP, Hermes, JBoss Application Server, Salesforce.com
Business Analysis, Business Process, User Acceptance Testing, Stakeholder Management, SDLC, Requirements Gathering, Banking, Business Process Improvement, Business Process Mapping, Business Requirements, Change Management, Credit Cards, Data Migration, Financial Services, Management
Product Management, Product Development, Strategy, Agile Methodologies, Cross-functional Team Leadership, Start-ups, Operations Management, Product Lifecycle Management, Cloud Computing, Telecommunications, Scrum, Mobile Applications, SaaS, E-commerce, Wineries
English, German
  • Head, Global Services Management at RBC
  • Head, Global Card Operations & Transformation at RBC
  • Acting Vice President, Card Operations at RBC
  • Senior Manager, Business Architecture at RBC
Spanish and Beginning Mandarin
  • Short-Term Associate AnalystMercator Advisory GroupJanuary 2015 – May 2015 (5 months)https://www.mercatoradvisorygroup.com/Analysts/Charlene_Hasib/• Drafted report on alternative consumer credit risk analytics development• Conducted research and competitor analysis for remittance services for a large public sector client • Researched and drafted report on market entry potential and risks for a prepaid card provider• Provided insights for a private sector client into card not present fraud Independent ConsultantTechnoServeJanuary 2015 – May 2015 (5 months)• Formulated a guide to developing a credit scoring model for smallholder farmers in Northern Uganda, especially first time seekers of credit assistance.• Developed surveys to collect demographic and transaction data from smallholder farmers, interview bank officials and non-profit agencies working on financial inclusion.Strategy and Research Consultant, The World Fish CenterCGIAR ConsortiumJune 2014 – February 2015 (9 months)http://www.cgiar.org/cgiar-consortium/research-centers/worldfish/• Co-authored Monitoring and Evaluation plan for mobile payments based financial inclusion pilot program focusing on aquaculture-dependent farmers and traders in rural Bangladesh• Drafted reports on numerous issues, including: financial inclusion and market development, aquaculture productivity, and ongoing development initiatives by the World Fish Center and its organizational partners within Bangladesh• Formulated key research questions and issue-areas of focus, in conjunction with staff scientists, to be undertaken by the Aquatic Agricultural Systems program over the next 5 yearsParalegal SpecialistU.S. Department of Justice, Antitrust DivisionAugust 2009 – August 2013 (4 years 1 month)Washington D.C. Metro Areahttp://www.justice.gov/atr/• Analysed corporate financial and strategy documents in support of active litigation and regulatory review of proposed multi-billion dollar mergers and acquisitions• Contributed to successful financial settlements and other desired regulatory outcomes in cases involving the transportation, energy, agriculture, and healthcare sectors• Managed case files, helped prepare for depositions, and participated in interviews of key industry players• Drafted up to ten memoranda per week, conducted legal and industry research, managed case files, and coordinated staff activitiesStaff AssistantU.S. Senate Committee on Homeland Security & Governmental Affairs (HSGAC)February 2009 – August 2009 (7 months)Washington D.C. Metro Areahttp://www.hsgac.senate.gov/• Provided legislative research support on issues such as: home-grown terrorism and post-disaster relief services• Drafted memoranda summarizing briefings and hearings pertinent to Committee activities• Supported organization and preparation of Committee hearings and briefings• Co-managed four full-time summer interns• Directly addressed citizen concerns and questions regarding Committee positions and activitiesPublicationsIncreasing Global Environmental Literacy via Faculty Experiential Learning at Integrating Sustainability Thinking in Science and Engineering Curricula2015Conducted network analysis and produced graphs that were used as the basis for case-study published by A.Danielson and P.Kaltsa of the Tufts Environmental Literacy Institute. Authors: Charlene Hasib, Ryo Christopher Kato, Chi GuoVolunteer Experience & CausesProgram OfficerU.S.-Bangladesh Advisory Council
English, Bengali, Hindi
User Acceptance Testing, Business Analysis, Electronic Trading, Requirements Gathering, Trading Systems, Capital Markets, FX, Straight Through Processing, Business Requirements, Gap Analysis, Functional Specifications, Data Feeds, Retail Banking, SDLC, Requirements Analysis
Management, Strategy, Spanish, Operations Management, Microsoft Excel, Account Management, Microsoft Office, Training, Teamwork, Budgets, English, Customer Service, Analysis, Sales, Telephone Skills
Spanish, Supply Chain Management, Executive Management, Supply Chain Operations, Operations Management, Outsourcing, Process Transformation, Sourcing and Procurement, Consulting, New Product Introduction, Engineering, Product Development, Supply Chain, Six Sigma, Change Management, Strategy
English, French, Spanish, Project Portfolio Management, Program Management, PMO, Strategy, PMP, Management, Project Management, Risk Management, Governance, Process Improvement, Business Analysis, MS Project, Vendor Management, Project Planning, Cross-functional Team Leadership
English, Portuguese, Employee Relations, Talent Acquisition, Employee Engagement, HRIS, Succession Planning, Onboarding, Talent Management, Performance Management, Human Resources, Recruiting, Leadership, Applicant Tracking Systems, Workforce Planning, Deferred Compensation, Management
Spanish, French, SEO, Digital Marketing, Social Media Marketing, Marketing, Lead Generation, Social Media, Project Management, PPC, Email Marketing, Copywriting, Advertising, Google Adwords, Web Development, Online Advertising, Start-ups
Customer Service, Outlook, Microsoft Word, Team Building, Public Speaking, PowerPoint, Leadership, Microsoft Excel, Training
  • VP, Project Management Manager, Consumer Banking Technology Delivery Management at Bank of the West
  • Business Consulting Lead - Identity & Access Management at Kaiser Permanente IT
  • Senior Business Systems Consultant - Consumer Lending - Sales Presentation at Wells Fargo
  • IT Solutions Delivery Manager - Washington Mutual Card Services at Accenture
  • Lead Techincal Consultant at Greenpeace
Software Project Management, Program Management, Offshore Management, SOA, XML, RUP, Java, CSS, Release Management, SDLC, Integration, IT Strategy, Requirements Gathering, Outsourcing, PMO
Operational Efficiency, Technical Translation, Strategic Communications, Business Process Design, Business Analysis, Staff Development, Workforce Management, Operations Management, Coaching, Strategic Planning, Sales, Training, Time Management, Customer Service, CRM
English, Putonghua, Cantonese, Elementary Japanese, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Outlook, Business Development, Telecommunications, Leadership, Sales, Management, Access Control, B2B, Smart Cards
ITIL, SDLC, IT Service Management, Incident Management, ITIL Implementation, IT Strategy, Business Process Improvement, ServiceNow, ServiceNow Implementation, Service Management, Process Improvement, Release Management, ITIL Process Implementation, Agile Methodologies, Project Management
English, Project Management, Microsoft SQL Server, Agile Methodologies, MySQL, CRM, Leadership, Software Development, Event Management, .NET, Cisco Technologies, Arduino, Ubuntu, Windows Server, CMMI Level 5, QuickBooks
English, Quality Assurance, Management, Project Management, Program Management, SDLC, Agile Methodologies, Leadership, Analysis, Enterprise Software, Change Management, Integration, Testing, Strategy, Six Sigma, Organizational Development
Accounts Payable, Payroll, Microsoft Office, Accounts Receivable, General Ledger, Management, Program Management, Data Analysis, Business Intelligence, Citrix, MaxHire, Ceridian payroll software, American Contractor software, QuickBooks Pro, WebEx Communication Software
Management, Databases, PowerPoint, Access, Customer Service, Microsoft Word, Microsoft Excel, Social Networking, Risk Management, Financial Modeling, Third Party Relationships, Vendor Management, Financial Analysis, Commercial Cards, Networking
English, German, Dutch, Spanish, Italian, French, Banking, Business Development, CRM, Cards, Change Management, Credit Cards, Debit Cards, Electronic Payments, Financial Services, Leadership, Management, Marketing, Mobile Banking, Mobile Commerce, Mobile Devices
  • Organizational Development Manager - Global Talent Management at TE Connectivity
  • Leadership & Organizational Development Specialist - Global Talent Management at TE Connectivity
  • Human Resources Business Partner at QVC
  • Sr. Talent Development Partner (Organizational Development) at QVC
Employee Relations, Onboarding, Applicant Tracking Systems, Recruiting, Talent Management, Human Resources, Interviews, Organizational Development, Internet Recruiting, Employee Benefits, Management, HRIS, College Recruiting, Employee Engagement, Succession Planning